Stop the war!

Остановите войну!

for scientists:

default search action

combined dblp search
author search
venue search
publication search

ask others

"Reengineering call centre operations using simulation."

Hokey Min, Vincent Yu (2008)

> Home

Details and statistics

DOI: 10.1504/IJSTM.2008.016812

access: closed

type: Journal Article

metadata version: 2020-07-30

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - journals/ijstm/MinY08
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/journals/ijstm/MinY08
Hokey Min, Vincent Yu:
Reengineering call centre operations using simulation. Int. J. Serv. Technol. Manag. 9(1): 71-78 (2008)

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.