"Does Fun Matter? Using Chatbots for Customer Services."

Tai-ming Wut, Elaine Ah-heung Chan, Helen Shun-mun Wong (2024)

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DOI: 10.3390/INFORMATICS11040094

access: open

type: Journal Article

metadata version: 2025-05-01

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Tai-ming Wut, Elaine Ah-heung Chan, Helen Shun-mun Wong:
Does Fun Matter? Using Chatbots for Customer Services. Informatics 11(4): 94 (2024)

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