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"The value of participation in virtual consumer communities on brand loyalty."
Rong-An Shang, Yu-Chen Chen, Hsueh-Jung Liao (2006)
- Rong-An Shang

, Yu-Chen Chen, Hsueh-Jung Liao:
The value of participation in virtual consumer communities on brand loyalty. Internet Res. 16(4): 398-418 (2006)

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