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"How Service Quality Variability Hurts Revenue When Customers Learn: ..."
Gregory A. DeCroix, Xiaoyang Long, Jordan D. Tong (2021)
- Gregory A. DeCroix, Xiaoyang Long
, Jordan D. Tong
:
How Service Quality Variability Hurts Revenue When Customers Learn: Implications for Dynamic Personalized Pricing. Oper. Res. 69(3): 683-708 (2021)
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