"Automatic classification of complaint letters according to service ..."

Yaakov HaCohen-Kerner et al. (2019)

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DOI: 10.1016/J.IPM.2019.102102

access: closed

type: Journal Article

metadata version: 2025-01-19

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Yaakov HaCohen-Kerner, Rakefet Dilmon, Maor Hone, Matanya Aharon Ben-Basan:
Automatic classification of complaint letters according to service provider categories. Inf. Process. Manag. 56(6) (2019)

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