"A conversation analytic study of actual and potential problems in ..."

Irene Koshik, Hiromi Okazawa (2012)

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DOI: 10.1002/ASI.22677

access: closed

type: Journal Article

metadata version: 2020-03-02

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  - https://dblp.org/rec/journals/jasis/KoshikO12
Irene Koshik, Hiromi Okazawa:
A conversation analytic study of actual and potential problems in communication in library chat reference interactions. J. Assoc. Inf. Sci. Technol. 63(10): 2006-2019 (2012)

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