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"Antecedents of Online Service Quality, Commitment and Loyalty."

Hua Dai, Peter Haried, Al F. Salam (2011)

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DOI: 10.1080/08874417.2011.11645535

access: closed

type: Journal Article

metadata version: 2020-04-16

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  dblp key:
  - journals/jcis/DaiHS11
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  - https://dblp.org/rec/journals/jcis/DaiHS11
Hua Dai, Peter Haried, Al F. Salam:
Antecedents of Online Service Quality, Commitment and Loyalty. J. Comput. Inf. Syst. 52(2): 1-11 (2011)

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