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"Is Customer Relationship Management a Success Factor in Electronic Commerce?"

Detlef Schoder, Nils Madeja (2004)

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DOI: —

access: closed

type: Journal Article

metadata version: 2023-12-15

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  - https://dblp.org/rec/journals/jecr/SchoderM04
Detlef Schoder, Nils Madeja:
Is Customer Relationship Management a Success Factor in Electronic Commerce? J. Electron. Commer. Res. 5(1): 38-53 (2004)

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