"An empirical investigation of customer intentions influenced by service ..."

Mohammed Ahmad Alsaggaf, Abraham Althonayan (2018)

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DOI: 10.1108/JEIM-04-2017-0048

access: closed

type: Journal Article

metadata version: 2020-10-26

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Mohammed Ahmad Alsaggaf, Abraham Althonayan:
An empirical investigation of customer intentions influenced by service quality using the mediation of emotional and cognitive responses. J. Enterp. Inf. Manag. 31(1): 194-223 (2018)

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