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"Towards Automatic Evaluation of Customer-Helpdesk Dialogues."

Zhaohao Zeng et al. (2018)

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DOI: 10.2197/IPSJJIP.26.768

access: open

type: Journal Article

metadata version: 2022-06-01

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  dblp key:
  - journals/jip/ZengLSLS18
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  - https://dblp.org/rec/journals/jip/ZengLSLS18
Zhaohao Zeng, Cheng Luo, Lifeng Shang, Hang Li, Tetsuya Sakai:
Towards Automatic Evaluation of Customer-Helpdesk Dialogues. J. Inf. Process. 26: 768-778 (2018)

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