BibTeX record journals/jossr/ChenLLY19

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@article{DBLP:journals/jossr/ChenLLY19,
  author    = {Kuen{-}Suan Chen and
               Peir{-}Chyi Lii and
               Shao{-}Yu Li and
               Chun{-}Min Yu},
  title     = {Developing a Fuzzy Verification Method of Performance Improvement
               Using Satisfaction Index},
  journal   = {J. Serv. Sci. Res.},
  volume    = {11},
  number    = {2},
  pages     = {203--219},
  year      = {2019},
  url       = {https://doi.org/10.1007/s12927-019-0010-9},
  doi       = {10.1007/s12927-019-0010-9},
  timestamp = {Sat, 25 Apr 2020 13:49:03 +0200},
  biburl    = {https://dblp.org/rec/journals/jossr/ChenLLY19.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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