"The Dissection of Unpleasant Customer Experience in Electronic Commerce ..."

I-Ching Chen, Shueh-Cheng Hu (2014)

Details and statistics

DOI: 10.4304/jsw.9.9.2484-2490

access: closed

type: Journal Article

metadata version: 2020-09-15

a service of  Schloss Dagstuhl - Leibniz Center for Informatics