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"Do squeaky wheels get the grease? Understanding when and how ..."
Ben Epstein, Leticia Bode, Jennifer M. Connolly (2023)
- Ben Epstein, Leticia Bode, Jennifer M. Connolly
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Do squeaky wheels get the grease? Understanding when and how municipalities respond to online requests. New Media Soc. 25(11): 3002-3027 (2023)
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