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@article{DBLP:journals/isem/AierF11,
  author       = {Stephan Aier and
                  Christian Fischer},
  title        = {Criteria of progress for information systems design theories},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {1},
  pages        = {133--172},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0130-8},
  doi          = {10.1007/S10257-010-0130-8},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/AierF11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/BeimbornJ11,
  author       = {Daniel Beimborn and
                  Nils Joachim},
  title        = {The joint impact of service-oriented architectures and business process
                  management on business process quality: an empirical evaluation and
                  comparison},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {333--362},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0129-1},
  doi          = {10.1007/S10257-010-0129-1},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/BeimbornJ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/BrockeSC11,
  author       = {Jan vom Brocke and
                  Alexander Simons and
                  Anne Cleven},
  title        = {Towards a business process-oriented approach to enterprise content
                  management: the ECM-blueprinting framework},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {4},
  pages        = {475--496},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-009-0124-6},
  doi          = {10.1007/S10257-009-0124-6},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/BrockeSC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/BrockeUB11,
  author       = {Henrik Brocke and
                  Falk Uebernickel and
                  Walter Brenner},
  title        = {A methodical procedure for designing consumer oriented on-demand {IT}
                  service propositions},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {2},
  pages        = {283--302},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0147-z},
  doi          = {10.1007/S10257-010-0147-Z},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/BrockeUB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/CampbellMD11,
  author       = {Christopher S. Campbell and
                  Paul P. Maglio and
                  Mark M. Davis},
  title        = {From self-service to super-service: a resource mapping framework for
                  co-creating value by shifting the boundary between provider and customer},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {2},
  pages        = {173--191},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0142-4},
  doi          = {10.1007/S10257-010-0142-4},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/CampbellMD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/CarlssonHHK11,
  author       = {Sven A. Carlsson and
                  Stefan Henningsson and
                  Stefan Hrastinski and
                  Christina Keller},
  title        = {Socio-technical {IS} design science research: developing design theory
                  for {IS} integration management},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {1},
  pages        = {109--131},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0140-6},
  doi          = {10.1007/S10257-010-0140-6},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/CarlssonHHK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/GregorH11,
  author       = {Shirley Gregor and
                  Alan R. Hevner},
  title        = {Introduction to the special issue on design science},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {1},
  pages        = {1--9},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0159-8},
  doi          = {10.1007/S10257-010-0159-8},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/GregorH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/JohannsenLZ11,
  author       = {Florian Johannsen and
                  Susanne Leist and
                  Gregor Zellner},
  title        = {Six sigma as a business process management method in services: analysis
                  of the key application problems},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {307--332},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0128-2},
  doi          = {10.1007/S10257-010-0128-2},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/JohannsenLZ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/LinPO11,
  author       = {Fu{-}ren Lin and
                  Rung{-}Wei Po and
                  Claudia Valeria Cruz Orellan},
  title        = {Mining purchasing decision rules from service encounter data of retail
                  chain stores},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {2},
  pages        = {193--221},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0143-3},
  doi          = {10.1007/S10257-010-0143-3},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/LinPO11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/MarroneK11,
  author       = {Mauricio Marrone and
                  Lutz M. Kolbe},
  title        = {Uncovering {ITIL} claims: {IT} executives' perception on benefits
                  and Business-IT alignment},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {363--380},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0131-7},
  doi          = {10.1007/S10257-010-0131-7},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/MarroneK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/MarroneK11a,
  author       = {Mauricio Marrone and
                  Lutz M. Kolbe},
  title        = {Erratum to: Uncovering {ITIL} claims: {IT} executives' perception
                  on benefits and Business-IT alignment},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {381--382},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0163-z},
  doi          = {10.1007/S10257-010-0163-Z},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/MarroneK11a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/MichalkB11,
  author       = {Wibke Michalk and
                  Benjamin Blau},
  title        = {Risk in agreement networks - Decision support for service-intermediaries},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {2},
  pages        = {247--266},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0145-1},
  doi          = {10.1007/S10257-010-0145-1},
  timestamp    = {Thu, 14 Oct 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/MichalkB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/ReckerMW11,
  author       = {Jan Recker and
                  Bela Mutschler and
                  Roel J. Wieringa},
  title        = {Empirical research in business process management: introduction to
                  the special issue},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {303--306},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0138-0},
  doi          = {10.1007/S10257-010-0138-0},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/ReckerMW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/Rohloff11,
  author       = {Michael Rohloff},
  title        = {Advances in business process management implementation based on a
                  maturity assessment and best practice exchange},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {383--403},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0137-1},
  doi          = {10.1007/S10257-010-0137-1},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/Rohloff11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/RosemannMI11,
  author       = {Michael Rosemann and
                  Michael zur Muehlen and
                  Marta Indulska},
  title        = {Preface to the special issue on business process management},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {4},
  pages        = {405--406},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-011-0180-6},
  doi          = {10.1007/S10257-011-0180-6},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/RosemannMI11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/RosenkranzH11,
  author       = {Christoph Rosenkranz and
                  Roland Holten},
  title        = {The variety engineering method: analyzing and designing information
                  flows in organizations},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {1},
  pages        = {11--49},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0127-3},
  doi          = {10.1007/S10257-010-0127-3},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/RosenkranzH11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/RoserMB11,
  author       = {Stephan Roser and
                  J{\"{o}}rg P. M{\"{u}}ller and
                  Bernhard Bauer},
  title        = {An evaluation and decision method for {ICT} architectures for cross-organizational
                  business process coordination},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {1},
  pages        = {51--88},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0141-5},
  doi          = {10.1007/S10257-010-0141-5},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/RoserMB11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/RotaruWCNC11,
  author       = {Kristian Rotaru and
                  Carla Wilkin and
                  Leonid Churilov and
                  Dina Neiger and
                  Andrzej Ceglowski},
  title        = {Formalizing process-based risk with Value-Focused Process Engineering},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {4},
  pages        = {447--474},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-009-0125-5},
  doi          = {10.1007/S10257-009-0125-5},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/RotaruWCNC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/Seidel11,
  author       = {Stefan Seidel},
  title        = {Toward a theory of managing creativity-intensive processes: a creative
                  industries study},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {4},
  pages        = {407--446},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-009-0123-7},
  doi          = {10.1007/S10257-009-0123-7},
  timestamp    = {Tue, 07 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/Seidel11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/SerhaniJCA11,
  author       = {Mohamed Adel Serhani and
                  Ahmed Jaffar and
                  Piers Campbell and
                  Yacine Atif},
  title        = {Enterprise web services-enabled translation framework},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {4},
  pages        = {497--517},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0162-0},
  doi          = {10.1007/S10257-010-0162-0},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isem/SerhaniJCA11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/StuckyCRST11,
  author       = {Susan U. Stucky and
                  Melissa Cefkin and
                  Yolanda A. Rankin and
                  Ben Shaw and
                  Jakita Owensby Thomas},
  title        = {Dynamics of value co-creation in complex {IT} service engagements},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {2},
  pages        = {267--281},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0146-0},
  doi          = {10.1007/S10257-010-0146-0},
  timestamp    = {Mon, 02 Oct 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/StuckyCRST11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/ValverdeTC11,
  author       = {Raul Valverde and
                  Mark Toleman and
                  Aileen Cater{-}Steel},
  title        = {A method for comparing traditional and component-based models in information
                  systems re-engineering},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {1},
  pages        = {89--107},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0139-z},
  doi          = {10.1007/S10257-010-0139-Z},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/ValverdeTC11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/isem/Westergren11,
  author       = {Ulrika H. Westergren},
  title        = {Opening up innovation: the impact of contextual factors on the co-creation
                  of IT-enabled value adding services within the manufacturing industry},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {2},
  pages        = {223--245},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0144-2},
  doi          = {10.1007/S10257-010-0144-2},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/Westergren11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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