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@inproceedings{DBLP:conf/chimit/BloomC09,
  author       = {Lance Bloom and
                  Nancy Clark},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Storage administration: field findings and software design guidelines},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641595},
  doi          = {10.1145/1641587.1641595},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/BloomC09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/JaferianBHB09,
  author       = {Pooya Jaferian and
                  David Botta and
                  Kirstie Hawkey and
                  Konstantin Beznosov},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {A case study of enterprise identity management system adoption in
                  an insurance organization},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641594},
  doi          = {10.1145/1641587.1641594},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/JaferianBHB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/KandoganMHB09,
  author       = {Eser Kandogan and
                  Paul P. Maglio and
                  Eben M. Haber and
                  John H. Bailey},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Scripting practices in complex systems management},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641589},
  doi          = {10.1145/1641587.1641589},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/KandoganMHB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/MansmannFKN09,
  author       = {Florian Mansmann and
                  Fabian Fischer and
                  Daniel A. Keim and
                  Stephen C. North},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Visual support for analyzing network traffic and intrusion detection
                  events using TreeMap and graph representations},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641590},
  doi          = {10.1145/1641587.1641590},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/MansmannFKN09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/RajendranP09,
  author       = {Balaji Rajendran and
                  Dnyanesh Pawar},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {An intelligent contextual support system for intrusion detection tasks},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641593},
  doi          = {10.1145/1641587.1641593},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/RajendranP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/ThomasRB09,
  author       = {Jakita Owensby Thomas and
                  Yolanda A. Rankin and
                  Neil H. Boyette},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Self service technologies: eliminating pain points of traditional
                  call centers},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641596},
  doi          = {10.1145/1641587.1641596},
  timestamp    = {Wed, 02 Feb 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/ThomasRB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/UenoHST09,
  author       = {Nachi Ueno and
                  Ryota Hashimoto and
                  Michio Shimomura and
                  Kenji Takahashi},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Soramame: what you see is what you control access control user interface},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641592},
  doi          = {10.1145/1641587.1641592},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/UenoHST09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/VelasquezW09,
  author       = {Nicole F. Velasquez and
                  Suzanne P. Weisband},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {System administrators as broker technicians},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641588},
  doi          = {10.1145/1641587.1641588},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/VelasquezW09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/WhiteGL09,
  author       = {Kevin F. White and
                  David Gurzick and
                  Wayne G. Lutters},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Wiki anxiety: impediments to implementing wikis for {IT} support groups},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641597},
  doi          = {10.1145/1641587.1641597},
  timestamp    = {Thu, 28 Nov 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/WhiteGL09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/chimit/WongsuphasawatANM09,
  author       = {Krist Wongsuphasawat and
                  Pornpat Artornsombudh and
                  Bao Nguyen and
                  Justin McCann},
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Network stack diagnosis and visualization tool},
  booktitle    = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  url          = {https://doi.org/10.1145/1641587.1641591},
  doi          = {10.1145/1641587.1641591},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/WongsuphasawatANM09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@proceedings{DBLP:conf/chimit/2009,
  editor       = {Eben M. Haber and
                  Wayne G. Lutters and
                  Wendy T. Lucas and
                  Jhilmil Jain and
                  Kirstie Hawkey},
  title        = {Proceedings of the 3rd {ACM} Symposium on Computer Human Interaction
                  for Management of Information Technology, {CHIMIT} 2009, Baltimore,
                  Maryland, USA, November 7-8, 2009},
  publisher    = {{ACM}},
  year         = {2009},
  isbn         = {978-1-60558-572-7},
  timestamp    = {Mon, 30 Nov 2009 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/chimit/2009.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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