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@article{DBLP:journals/ijss/AntilaKMHB08,
author = {Jukka Antila and
Timo Karhu and
Matti Mottonen and
Janne H{\"{a}}rk{\"{o}}nen and
Pekka Belt},
title = {Reducing test costs in electronics mass-production},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {4},
pages = {393--406},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.020055},
doi = {10.1504/IJSS.2008.020055},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/AntilaKMHB08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/BarchardP08,
author = {Kimberly A. Barchard and
Larry A. Pace},
title = {Meeting the challenge of high quality data entry: a free double-entry
system},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {4},
pages = {359--376},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.020053},
doi = {10.1504/IJSS.2008.020053},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/BarchardP08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/BeltHMKH08,
author = {Pekka Belt and
Janne H{\"{a}}rk{\"{o}}nen and
Matti Mottonen and
Pekka Kess and
Harri Haapasalo},
title = {Improving the efficiency of verification and validation},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {2},
pages = {150--166},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016630},
doi = {10.1504/IJSS.2008.016630},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/BeltHMKH08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/ChenS08,
author = {Hsin{-}Hung Chen and
Ben{-}Chang Shia},
title = {An analysis of inactive accounts in securities corporations},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {1},
pages = {70--80},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016085},
doi = {10.1504/IJSS.2008.016085},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/ChenS08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/ChenWCK08,
author = {Lily Shui{-}Lien Chen and
Michael Chih{-}Hung Wang and
Julian Ming{-}Sung Cheng and
Hadi Kuntjara},
title = {Consumer involvement and brand loyalty in services: evidence from
the commercial airline industry in Taiwan},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {4},
pages = {437--452},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.020058},
doi = {10.1504/IJSS.2008.020058},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/ChenWCK08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/ChengHL08,
author = {Meng{-}Yuh Cheng and
Tzy{-}Yih Hsiao and
Jer{-}Yan Lin},
title = {Categorising intangible assets: are the new accounting standards consistent
with practice?},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {2},
pages = {194--216},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016633},
doi = {10.1504/IJSS.2008.016633},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/ChengHL08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/DeVries08,
author = {Peter D. DeVries},
title = {Boeing 787 Dreamliner: avionics and electronic flight bag},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {2},
pages = {217--223},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016634},
doi = {10.1504/IJSS.2008.016634},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/DeVries08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/GreenRS08,
author = {Kenneth W. Green Jr. and
Leah Rudolph and
Carl Stark},
title = {Antecedents to service quality in a service centre environment},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {2},
pages = {167--181},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016631},
doi = {10.1504/IJSS.2008.016631},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/GreenRS08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Gulledge08,
author = {Thomas R. Gulledge},
title = {Reference models and processes: a technical note},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {2},
pages = {141--149},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016629},
doi = {10.1504/IJSS.2008.016629},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Gulledge08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/GulledgeH08,
author = {Thomas Gulledge and
Gregory Huntington},
title = {Implementation governance across complex solution landscapes},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {3},
pages = {225--247},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.019040},
doi = {10.1504/IJSS.2008.019040},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/GulledgeH08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/HuangHT08,
author = {Shi{-}Ming Huang and
Yu{-}Chung Hung and
Hsiu{-}Hui Tsao},
title = {Examining the determinants of computer-assisted audit techniques acceptance
from internal auditors' viewpoints},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {4},
pages = {377--392},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.020054},
doi = {10.1504/IJSS.2008.020054},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/HuangHT08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/KoongLBW08,
author = {Kai S. Koong and
Lai C. Liu and
Shuming Bai and
June Wei},
title = {Occurrences of internet fraud in the {USA}},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {1},
pages = {33--53},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016083},
doi = {10.1504/IJSS.2008.016083},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/KoongLBW08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LeeB08,
author = {Li{-}Yueh Lee and
Ao Bory},
title = {The effect of country of origin and ethnocentrism on attitudes: a
cross-cultural investigation},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {3},
pages = {303--321},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.019044},
doi = {10.1504/IJSS.2008.019044},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/LeeB08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LeeMCC08,
author = {Hsun{-}Ming Lee and
Mayur R. Mehta and
Yu{-}Liang Chi and
Chung{-}Yang Chen},
title = {Applying open grid computing to quality-aware web service composition},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {3},
pages = {322--343},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.019045},
doi = {10.1504/IJSS.2008.019045},
timestamp = {Sat, 30 Sep 2023 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/LeeMCC08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/LeeV08,
author = {Les Tien{-}Shang Lee and
Khen Vichet},
title = {The effects of service climate and servicescape on service convenience
in the hospital},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {4},
pages = {415--436},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.020057},
doi = {10.1504/IJSS.2008.020057},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/LeeV08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/MaplesHZ08,
author = {Glenn E. Maples and
Ronald B. Heady and
Zhiwei Zhu},
title = {Exemplars and the need for content-based publication standards},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {3},
pages = {269--283},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.019042},
doi = {10.1504/IJSS.2008.019042},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/MaplesHZ08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/MillerHJ08,
author = {Robert E. Miller and
Bill C. Hardgrave and
Thomas W. Jones},
title = {Levels of analysis issues relevant in the assessment of information
systems service quality},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {1},
pages = {1--15},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016081},
doi = {10.1504/IJSS.2008.016081},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/MillerHJ08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/PetropoulosPBNA08,
author = {Fotios Petropoulos and
Elli Pagourtzi and
Nikolaos Bougioukos and
Konstantinos Nikolopoulos and
Vassilis Assimakopoulos},
title = {Security policy model for an {MIS} designed for the defence sector},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {4},
pages = {407--414},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.020056},
doi = {10.1504/IJSS.2008.020056},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/PetropoulosPBNA08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/PhusavatADKT08,
author = {Kongkiti Phusavat and
Pornthep Anussornnitisarn and
Vunnaporn Devahastin{-}Suthapreda and
Piyasurang Kuljittiprasit and
Poomporn Thamsatitdej},
title = {Service satisfaction through external knowledge management},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {2},
pages = {182--193},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016632},
doi = {10.1504/IJSS.2008.016632},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/PhusavatADKT08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/RodmanS08,
author = {Karmen Rodman and
Nada Trunk Sirca},
title = {On following the standards and guidelines for quality assurance in
the European higher education area: a Slovenian case study},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {1},
pages = {54--69},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016084},
doi = {10.1504/IJSS.2008.016084},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/RodmanS08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/SalmiTOH08,
author = {Pekka Salmi and
Marko Torkkeli and
Ville Ojanen and
Olli{-}Pekka Hilmola},
title = {New product creation process of {KIBS} firms: a case study},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {1},
pages = {16--32},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016082},
doi = {10.1504/IJSS.2008.016082},
timestamp = {Sun, 02 Oct 2022 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/SalmiTOH08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/SamantaWG08,
author = {Swadesh Kumar Samanta and
John C. Woods and
Mohammed Ghanbari},
title = {A parametric cost model for interconnection service price determination},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {4},
pages = {453--470},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.020059},
doi = {10.1504/IJSS.2008.020059},
timestamp = {Tue, 01 Jun 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/SamantaWG08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Smith08,
author = {Alan D. Smith},
title = {Automatic identification and voice-recognition technologies for quality
improvement: case studies of Pittsburgh-area service firms},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {3},
pages = {284--302},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.019043},
doi = {10.1504/IJSS.2008.019043},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Smith08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/Torres-MoragaJM08,
author = {Eduardo Torres{-}Moraga and
Luis Jara{-}Sarrua and
Jose M. Moneva},
title = {Measuring supermarket service quality: proposal for a scale},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {1},
pages = {81--96},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016086},
doi = {10.1504/IJSS.2008.016086},
timestamp = {Thu, 14 Oct 2021 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/Torres-MoragaJM08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/ViswanadhanR08,
author = {K. G. Viswanadhan and
N. J. Rao},
title = {Quality assessment and accreditation of engineering programmes: a
global outlook},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {3},
pages = {344--358},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.019046},
doi = {10.1504/IJSS.2008.019046},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/ViswanadhanR08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/WickramasingheGB08,
author = {Nilmini Wickramasinghe and
Steve Goldberg and
Rajeev K. Bali},
title = {Enabling superior m-health project success: a tricountry validation},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {1},
pages = {97--117},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016087},
doi = {10.1504/IJSS.2008.016087},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/WickramasingheGB08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/YangS08,
author = {Kai Yang and
Robert Steele},
title = {A system for service-oriented data aggregation},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {2},
pages = {119--140},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.016628},
doi = {10.1504/IJSS.2008.016628},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/YangS08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijss/YangW08,
author = {Heng{-}Li Yang and
Ya{-}Ling Wu},
title = {The relationship of governance mechanisms and customer loyalty in
insurance industry: the difference of internet insurers and traditional
insurers},
journal = {Int. J. Serv. Stand.},
volume = {4},
number = {3},
pages = {248--268},
year = {2008},
url = {https://doi.org/10.1504/IJSS.2008.019041},
doi = {10.1504/IJSS.2008.019041},
timestamp = {Thu, 24 Sep 2020 01:00:00 +0200},
biburl = {https://dblp.org/rec/journals/ijss/YangW08.bib},
bibsource = {dblp computer science bibliography, https://dblp.org}
}
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