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@article{DBLP:journals/jossr/BaekB19,
  author       = {Seung Ik Baek and
                  Soon Han Bae},
  title        = {The Effect of Social Network Centrality on Knowledge Sharing},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {2},
  pages        = {183--202},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0009-2},
  doi          = {10.1007/S12927-019-0009-2},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/BaekB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/Bakhsh19,
  author       = {Naghmeh Nik Bakhsh},
  title        = {Co-creation of Service Recovery and Post-Recovery Responses: The Impact
                  of Cultural Values Orientations and Outcome Favorability},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {2},
  pages        = {133--155},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0007-4},
  doi          = {10.1007/S12927-019-0007-4},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/Bakhsh19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/ChenLLY19,
  author       = {Kuen{-}Suan Chen and
                  Peir{-}Chyi Lii and
                  Shao{-}Yu Li and
                  Chun{-}Min Yu},
  title        = {Developing a Fuzzy Verification Method of Performance Improvement
                  Using Satisfaction Index},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {2},
  pages        = {203--219},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0010-9},
  doi          = {10.1007/S12927-019-0010-9},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/ChenLLY19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/ChiangC19,
  author       = {Hsiangtsai Chiang and
                  Chiu{-}Ta Chang},
  title        = {Introduction to and Application Analysis of Taiwan's NHI-MediCloud
                  System},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {1},
  pages        = {93--115},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0005-6},
  doi          = {10.1007/S12927-019-0005-6},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/ChiangC19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/Kim19,
  author       = {Hyunsoo Kim},
  title        = {Service Science: Past, Present, and Future},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {2},
  pages        = {117--132},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0006-5},
  doi          = {10.1007/S12927-019-0006-5},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/Kim19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/MakiK19,
  author       = {Marko M{\"{a}}ki and
                  Teemu Kokko},
  title        = {Digital Tools in Service Competence Development - Case: Learning Verbal
                  Judo Digitally},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {1},
  pages        = {69--91},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0004-7},
  doi          = {10.1007/S12927-019-0004-7},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/MakiK19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/ShafiabadiGMN19,
  author       = {Mohammad Hossein Shafiabadi and
                  Arman Kavoosi Ghafi and
                  Davood Dehghan Manshady and
                  Negar Nouri},
  title        = {New Method to Improve Energy Savings in Wireless Sensor Networks by
                  Using {SOM} Neural Network},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {1},
  pages        = {1--16},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0001-x},
  doi          = {10.1007/S12927-019-0001-X},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/ShafiabadiGMN19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/SlattenLLG19,
  author       = {Terje Sl{\aa}tten and
                  Gudbrand Lien and
                  Ella Lupina and
                  Knut Arne Gravingen},
  title        = {Promoting an Internal Market-Oriented Culture {(IMOC)} in Healthcare
                  Services},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {2},
  pages        = {157--182},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0008-3},
  doi          = {10.1007/S12927-019-0008-3},
  timestamp    = {Sat, 25 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/SlattenLLG19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/SouriN19,
  author       = {Alireza Souri and
                  Monire Norouzi},
  title        = {A State-of-the-Art Survey on Formal Verification of the Internet of
                  Things Applications},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {1},
  pages        = {47--67},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0003-8},
  doi          = {10.1007/S12927-019-0003-8},
  timestamp    = {Tue, 21 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jossr/SouriN19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/jossr/WolfsonDI19,
  author       = {Adi Wolfson and
                  Antonio Dominguez{-}Ramos and
                  {\'{A}}ngel Irabien},
  title        = {From Goods to Services: The Life Cycle Assessment Perspective},
  journal      = {J. Serv. Sci. Res.},
  volume       = {11},
  number       = {1},
  pages        = {17--45},
  year         = {2019},
  url          = {https://doi.org/10.1007/s12927-019-0002-9},
  doi          = {10.1007/S12927-019-0002-9},
  timestamp    = {Tue, 29 Dec 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/jossr/WolfsonDI19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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