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export results for "Choosing a Chatbot Development Tool."

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@article{DBLP:journals/software/Perez-SolerJGL21,
  author       = {Sara P{\'{e}}rez{-}Soler and
                  Sandra Juarez{-}Puerta and
                  Esther Guerra and
                  Juan de Lara},
  title        = {Choosing a Chatbot Development Tool},
  journal      = {{IEEE} Softw.},
  volume       = {38},
  number       = {4},
  pages        = {94--103},
  year         = {2021},
  url          = {https://doi.org/10.1109/MS.2020.3030198},
  doi          = {10.1109/MS.2020.3030198},
  timestamp    = {Tue, 13 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/software/Perez-SolerJGL21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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