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@incollection{DBLP:books/sp/21/BlauDFKR21,
  author       = {Benjamin Blau and
                  Clemens van Dinther and
                  Christoph M. Flath and
                  Rico Knapper and
                  Daniel Rolli},
  editor       = {Henner Gimpel and
                  Jan Kr{\"{a}}mer and
                  Dirk Neumann and
                  Jella Pfeiffer and
                  Stefan Seifert and
                  Timm Teubner and
                  Daniel J. Veit and
                  Anke Weidlich},
  title        = {Data Analytics for Smart Decision-Making and Resilient Systems},
  booktitle    = {Market Engineering: Insights from Two Decades of Research on Markets
                  and Information - Honors the lifework of Christof Weinhardt with his
                  enormous and ongoing contributions to market engineering and information
                  management research and practice},
  pages        = {221--239},
  publisher    = {Springer International Publishing},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-66661-3\_13},
  doi          = {10.1007/978-3-030-66661-3\_13},
  timestamp    = {Sun, 04 Aug 2024 19:35:48 +0200},
  biburl       = {https://dblp.org/rec/books/sp/21/BlauDFKR21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@article{DBLP:journals/ijcse/JradTSKF15,
  author       = {Foued Jrad and
                  Jie Tao and
                  Achim Streit and
                  Rico Knapper and
                  Christoph M. Flath},
  title        = {A utility-based approach for customised cloud service selection},
  journal      = {Int. J. Comput. Sci. Eng.},
  volume       = {10},
  number       = {1/2},
  pages        = {32--44},
  year         = {2015},
  url          = {https://doi.org/10.1504/IJCSE.2015.067056},
  doi          = {10.1504/IJCSE.2015.067056},
  timestamp    = {Mon, 26 Jun 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijcse/JradTSKF15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/wecwis/RodderKKW14,
  author       = {Nico R{\"{o}}dder and
                  Paul Karaenke and
                  Rico Knapper and
                  Christof Weinhardt},
  title        = {Decision-Making Based on Incident Data Analysis},
  booktitle    = {{IEEE} 16th Conference on Business Informatics, {CBI} 2014, Geneva,
                  Switzerland, July 14-17, 2014 - Volume 1},
  pages        = {46--53},
  publisher    = {{IEEE} Computer Society},
  year         = {2014},
  url          = {https://doi.org/10.1109/CBI.2014.47},
  doi          = {10.1109/CBI.2014.47},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/wecwis/RodderKKW14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/soca/RodderKK13,
  author       = {Nico R{\"{o}}dder and
                  Paul Karaenke and
                  Rico Knapper},
  title        = {A Risk-Aware Decision Model for Service Sourcing (Short Paper)},
  booktitle    = {2013 {IEEE} 6th International Conference on Service-Oriented Computing
                  and Applications, Koloa, HI, USA, December 16-18, 2013},
  pages        = {135--139},
  publisher    = {{IEEE} Computer Society},
  year         = {2013},
  url          = {https://doi.org/10.1109/SOCA.2013.54},
  doi          = {10.1109/SOCA.2013.54},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/soca/RodderKK13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/ecis/KnapperPJ12,
  author       = {Rico Knapper and
                  Daniel Poodratchi and
                  Lennart Job},
  title        = {Quality of Process ? {A} Business Process Perspective on Quality of
                  Service},
  booktitle    = {20th European Conference on Information Systems, {ECIS} 2012, Barcelona,
                  Spain, June 10-13, 2012},
  pages        = {209},
  year         = {2012},
  url          = {http://aisel.aisnet.org/ecis2012/209},
  timestamp    = {Mon, 05 Dec 2016 15:14:00 +0100},
  biburl       = {https://dblp.org/rec/conf/ecis/KnapperPJ12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/soca/RodderKM12,
  author       = {Nico R{\"{o}}dder and
                  Rico Knapper and
                  Jochen Martin},
  title        = {Risk in modern {IT} service landscapes: Towards a dynamic model},
  booktitle    = {2012 Fifth {IEEE} International Conference on Service-Oriented Computing
                  and Applications (SOCA), Taipei, Taiwan, December 17-19, 2012},
  pages        = {1--4},
  publisher    = {{IEEE} Computer Society},
  year         = {2012},
  url          = {https://doi.org/10.1109/SOCA.2012.6449445},
  doi          = {10.1109/SOCA.2012.6449445},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/soca/RodderKM12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/amcis/MartinCK11,
  author       = {Jochen Martin and
                  Tobias Conte and
                  Rico Knapper},
  editor       = {Vallabh Sambamurthy and
                  Mohan Tanniru},
  title        = {Towards Objectives-Based Process Redesign},
  booktitle    = {A Renaissance of Information Technology for Sustainability and Global
                  Competitiveness. 17th Americas Conference on Information Systems,
                  {AMCIS} 2011, Detroit, Michigan, USA, August 4-8 2011},
  publisher    = {Association for Information Systems},
  year         = {2011},
  url          = {http://aisel.aisnet.org/amcis2011\_submissions/150},
  timestamp    = {Tue, 03 Jan 2012 09:17:07 +0100},
  biburl       = {https://dblp.org/rec/conf/amcis/MartinCK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/enase/BlauHAFXK11,
  author       = {Benjamin Blau and
                  Tobias Hildenbrand and
                  Matthias Armbruster and
                  Martin G. Fassunge and
                  Yongchun Xu and
                  Rico Knapper},
  editor       = {Leszek A. Maciaszek and
                  Kang Zhang},
  title        = {Incentives and Performance in Large-scale Lean Software Development
                  - An Agent-based Simulation Approach},
  booktitle    = {{ENASE} 2011 - Proceedings of the 6th International Conference on
                  Evaluation of Novel Approaches to Software Engineering, Beijing, China,
                  8-11 June, 2011},
  pages        = {26--37},
  publisher    = {SciTePress},
  year         = {2011},
  timestamp    = {Thu, 15 Aug 2024 07:54:18 +0200},
  biburl       = {https://dblp.org/rec/conf/enase/BlauHAFXK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/enase/BlauHKMXF11,
  author       = {Benjamin S. Blau and
                  Tobias Hildenbrand and
                  Rico Knapper and
                  Athanasios Mazarakis and
                  Yongchun Xu and
                  Martin G. Fassunge},
  editor       = {Leszek A. Maciaszek and
                  Kang Zhang},
  title        = {Steering through Incentives in Large-Scale Lean Software Development},
  booktitle    = {Evaluation of Novel Approaches to Software Engineering - 6th International
                  Conference, {ENASE} 2011, Beijing, China, June 8-11, 2011. Revised
                  Selected Papers},
  series       = {Communications in Computer and Information Science},
  volume       = {275},
  pages        = {32--48},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-642-32341-6\_3},
  doi          = {10.1007/978-3-642-32341-6\_3},
  timestamp    = {Mon, 08 Jan 2024 21:46:47 +0100},
  biburl       = {https://dblp.org/rec/conf/enase/BlauHKMXF11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/soca/KnapperFBSW11,
  author       = {Rico Knapper and
                  Christoph M. Flath and
                  Benjamin Blau and
                  Anca Sailer and
                  Christof Weinhardt},
  editor       = {Kwei{-}Jay Lin and
                  Christian Huemer and
                  M. Brian Blake and
                  Boualem Benatallah},
  title        = {A multi-attribute service portfolio design problem},
  booktitle    = {2011 {IEEE} International Conference on Service-Oriented Computing
                  and Applications, {SOCA} 2011, Irvine, CA, USA, December 12-14, 2011},
  pages        = {1--7},
  publisher    = {{IEEE} Computer Society},
  year         = {2011},
  url          = {https://doi.org/10.1109/SOCA.2011.6166207},
  doi          = {10.1109/SOCA.2011.6166207},
  timestamp    = {Mon, 05 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/soca/KnapperFBSW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/wecwis/KnapperBCSKM11,
  author       = {Rico Knapper and
                  Benjamin Blau and
                  Tobias Conte and
                  Anca Sailer and
                  Andrzej Kochut and
                  Ajay Mohindra},
  editor       = {Birgit Hofreiter and
                  Eric Dubois and
                  Kwei{-}Jay Lin and
                  Thomas Setzer and
                  Claude Godart and
                  Erik Proper and
                  Lianne Bodenstaff},
  title        = {Efficient Contracting in Cloud Service Markets with Asymmetric Information
                  - {A} Screening Approach},
  booktitle    = {13th {IEEE} Conference on Commerce and Enterprise Computing, {CEC}
                  2011, Luxembourg-Kirchberg, Luxembourg, September 5-7, 2011},
  pages        = {236--243},
  publisher    = {{IEEE} Computer Society},
  year         = {2011},
  url          = {https://doi.org/10.1109/CEC.2011.43},
  doi          = {10.1109/CEC.2011.43},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/wecwis/KnapperBCSKM11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/amcis/ConteBK10,
  author       = {Tobias Conte and
                  Benjamin Blau and
                  Rico Knapper},
  editor       = {Martin Santana and
                  Jerry N. Luftman and
                  Ajay S. Vinze},
  title        = {Networked Mechanism Design Incentive Engineering in Service Value
                  Networks as Exemplified by the Co-Opetition Mechanism},
  booktitle    = {Sustainable {IT} Collaboration Around the Globe. 16th Americas Conference
                  on Information Systems, {AMCIS} 2010, Lima, Peru, August 12-15, 2010},
  pages        = {396},
  publisher    = {Association for Information Systems},
  year         = {2010},
  url          = {http://aisel.aisnet.org/amcis2010/396},
  timestamp    = {Mon, 02 Jan 2012 14:47:22 +0100},
  biburl       = {https://dblp.org/rec/conf/amcis/ConteBK10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/amcis/KnapperBSCW10,
  author       = {Rico Knapper and
                  Benjamin Blau and
                  Sebastian Speiser and
                  Tobias Conte and
                  Christof Weinhardt},
  editor       = {Martin Santana and
                  Jerry N. Luftman and
                  Ajay S. Vinze},
  title        = {Service Contract Automation},
  booktitle    = {Sustainable {IT} Collaboration Around the Globe. 16th Americas Conference
                  on Information Systems, {AMCIS} 2010, Lima, Peru, August 12-15, 2010},
  pages        = {363},
  publisher    = {Association for Information Systems},
  year         = {2010},
  url          = {http://aisel.aisnet.org/amcis2010/363},
  timestamp    = {Mon, 02 Jan 2012 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/amcis/KnapperBSCW10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/mkwi/KnapperCBR10,
  author       = {Rico Knapper and
                  Tobias Conte and
                  Benjamin Blau and
                  Hans Richter},
  editor       = {Matthias Schumann and
                  Lutz M. Kolbe and
                  Michael H. Breitner and
                  Arne Frerichs},
  title        = {{PROSA} - Process-Oriented Service Level Agreements for Providing
                  a Single Point of Contract},
  booktitle    = {Multikonferenz Wirtschaftsinformatik, {MKWI} 2010, G{\"{o}}ttingen,
                  Deutschland, 23.-25.2.2010, Proceedings},
  pages        = {219--231},
  publisher    = {Universit{\"{a}}tsverlag G{\"{o}}ttingen},
  year         = {2010},
  url          = {http://webdoc.sub.gwdg.de/univerlag/2010/mkwi/01\_management\_und\_methoden/it\_performance\_management\_u.\_it-controlling/03\_prosa.pdf},
  timestamp    = {Thu, 12 Mar 2020 11:37:25 +0100},
  biburl       = {https://dblp.org/rec/conf/mkwi/KnapperCBR10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

@inproceedings{DBLP:conf/wecwis/DintherKBCA10,
  author       = {Clemens van Dinther and
                  Rico Knapper and
                  Benjamin Blau and
                  Tobias Conte and
                  Arun Anandasivam},
  editor       = {Kuo{-}Ming Chao and
                  Christian Huemer and
                  Birgit Hofreiter and
                  Yinsheng Li and
                  Nazaraf Shah},
  title        = {Managing the Quality of Modular Services - {A} Process-Oriented Aggregation
                  of Expected Service Levels Based on Probability Distributions},
  booktitle    = {12th {IEEE} Conference on Commerce and Enterprise Computing, {CEC}
                  2010, Shanghai, China, November 10-12, 2010},
  pages        = {162--167},
  publisher    = {{IEEE} Computer Society},
  year         = {2010},
  url          = {https://doi.org/10.1109/CEC.2010.32},
  doi          = {10.1109/CEC.2010.32},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/wecwis/DintherKBCA10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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