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@article{DBLP:journals/anor/DudinKDD24,
  author       = {Alexander N. Dudin and
                  Achyutha Krishnamoorthy and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Queueing system with control by admission of retrial requests depending
                  on the number of busy servers and state of the underlying process
                  of Markov arrival process of primary requests},
  journal      = {Ann. Oper. Res.},
  volume       = {335},
  number       = {1},
  pages        = {135--150},
  year         = {2024},
  url          = {https://doi.org/10.1007/s10479-023-05728-1},
  doi          = {10.1007/S10479-023-05728-1},
  timestamp    = {Mon, 15 Apr 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/DudinKDD24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/axioms/DudinDD24,
  author       = {Sergei A. Dudin and
                  Olga S. Dudina and
                  Alexander N. Dudin},
  title        = {Analysis of Tandem Queue with Multi-Server Stages and Group Service
                  at the Second Stage},
  journal      = {Axioms},
  volume       = {13},
  number       = {4},
  pages        = {214},
  year         = {2024},
  url          = {https://doi.org/10.3390/axioms13040214},
  doi          = {10.3390/AXIOMS13040214},
  timestamp    = {Fri, 31 May 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/axioms/DudinDD24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/orf/DudinDMR24,
  author       = {Sergey A. Dudin and
                  Alexander N. Dudin and
                  Rosanna Manzo and
                  Luigi Rarit{\`{a}}},
  title        = {Analysis of Semi-open Queueing Network with Correlated Arrival Process
                  and Multi-server Nodes},
  journal      = {Oper. Res. Forum},
  volume       = {5},
  number       = {4},
  pages        = {99},
  year         = {2024},
  url          = {https://doi.org/10.1007/s43069-024-00383-z},
  doi          = {10.1007/S43069-024-00383-Z},
  timestamp    = {Mon, 21 Oct 2024 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/orf/DudinDMR24.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jaihc/DApiceDDM23,
  author       = {Ciro D'Apice and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Rosanna Manzo},
  title        = {Priority queueing system with many types of requests and restricted
                  processor sharing},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {14},
  number       = {9},
  pages        = {12651--12662},
  year         = {2023},
  url          = {https://doi.org/10.1007/s12652-022-04233-w},
  doi          = {10.1007/S12652-022-04233-W},
  timestamp    = {Tue, 12 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jaihc/DApiceDDM23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ecms/KimDDD23,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergei A. Dudin and
                  Olga S. Dudina},
  editor       = {Enrico Vicario and
                  Romeo Bandinelli and
                  Virginia Fani and
                  Michele Mastroianni},
  title        = {Analysis Of {MAP/M/1/K} Ticket Queue With Users Balking And Reneging
                  And Service Of No-Show Users},
  booktitle    = {Proceedings of the 37th {ECMS} International Conference on Modelling
                  and Simulation, {ECMS} 2023, Florence, Italy, June 20-23, 2023},
  pages        = {26--32},
  publisher    = {European Council for Modeling and Simulation},
  year         = {2023},
  url          = {https://doi.org/10.7148/2023-0026},
  doi          = {10.7148/2023-0026},
  timestamp    = {Fri, 18 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ecms/KimDDD23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aarc/SunDDD21,
  author       = {Bin Sun and
                  Sergey A. Dudin and
                  Olga S. Dudina and
                  Alexander N. Dudin},
  title        = {A Customer Service Model in an Adaptive-Modulation Mobile Communication
                  Cell with Allowance for Random Environment},
  journal      = {Autom. Remote. Control.},
  volume       = {82},
  number       = {5},
  pages        = {812--826},
  year         = {2021},
  url          = {https://doi.org/10.1134/S0005117921050064},
  doi          = {10.1134/S0005117921050064},
  timestamp    = {Wed, 09 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/aarc/SunDDD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/access/KimDDD21,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Mathematical Model of Operation of a Cell of a Mobile Communication
                  Network With Adaptive Modulation Schemes and Handover of Mobile Users},
  journal      = {{IEEE} Access},
  volume       = {9},
  pages        = {106933--106946},
  year         = {2021},
  url          = {https://doi.org/10.1109/ACCESS.2021.3100561},
  doi          = {10.1109/ACCESS.2021.3100561},
  timestamp    = {Thu, 12 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/access/KimDDD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dccn/KimDDD21,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  editor       = {Vladimir M. Vishnevskiy and
                  Konstantin E. Samouylov and
                  Dmitry V. Kozyrev},
  title        = {Analysis of Multi-server Loss Queueing System with the Batch Marked
                  Markov Arrival Process},
  booktitle    = {Distributed Computer and Communication Networks: Control, Computation,
                  Communications - 24th International Conference, {DCCN} 2021, Moscow,
                  Russia, September 20-24, 2021, Revised Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {13144},
  pages        = {182--195},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-92507-9\_16},
  doi          = {10.1007/978-3-030-92507-9\_16},
  timestamp    = {Tue, 28 Dec 2021 15:24:58 +0100},
  biburl       = {https://dblp.org/rec/conf/dccn/KimDDD21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jaihc/DArienzoDDM20,
  author       = {Maria Pia D'Arienzo and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Rosanna Manzo},
  title        = {Analysis of a retrial queue with group service of impatient customers},
  journal      = {J. Ambient Intell. Humaniz. Comput.},
  volume       = {11},
  number       = {6},
  pages        = {2591--2599},
  year         = {2020},
  url          = {https://doi.org/10.1007/s12652-019-01318-x},
  doi          = {10.1007/S12652-019-01318-X},
  timestamp    = {Wed, 09 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jaihc/DArienzoDDM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jcam/DudinDKD20,
  author       = {Sergei A. Dudin and
                  Alexander N. Dudin and
                  Olga I. Kostyukova and
                  Olga S. Dudina},
  title        = {Effective algorithm for computation of the stationary distribution
                  of multi-dimensional level-dependent Markov chains with upper block-Hessenberg
                  structure of the generator},
  journal      = {J. Comput. Appl. Math.},
  volume       = {366},
  year         = {2020},
  url          = {https://doi.org/10.1016/j.cam.2019.112425},
  doi          = {10.1016/J.CAM.2019.112425},
  timestamp    = {Fri, 01 Jul 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jcam/DudinDKD20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/twc/KimDDD20,
  author       = {Che Soong Kim and
                  Sergei A. Dudin and
                  Olga S. Dudina and
                  Alexander N. Dudin},
  title        = {Mathematical Models for the Operation of a Cell With Bandwidth Sharing
                  and Moving Users},
  journal      = {{IEEE} Trans. Wirel. Commun.},
  volume       = {19},
  number       = {2},
  pages        = {744--755},
  year         = {2020},
  url          = {https://doi.org/10.1109/TWC.2019.2948166},
  doi          = {10.1109/TWC.2019.2948166},
  timestamp    = {Sun, 06 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/twc/KimDDD20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dccn/DudinDDK20,
  author       = {Sergey A. Dudin and
                  Olga S. Dudina and
                  Alexander N. Dudin and
                  Che Soong Kim},
  editor       = {Vladimir M. Vishnevskiy and
                  Konstantin E. Samouylov and
                  Dmitry V. Kozyrev},
  title        = {Optimization of Signals Processing in Nodes of Sensor Network with
                  Energy Harvesting and Expenditure for Admission and Transmission},
  booktitle    = {Distributed Computer and Communication Networks - 23rd International
                  Conference, {DCCN} 2020, Moscow, Russia, September 14-18, 2020, Revised
                  Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {12563},
  pages        = {406--421},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-66471-8\_31},
  doi          = {10.1007/978-3-030-66471-8\_31},
  timestamp    = {Sat, 09 Jan 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/dccn/DudinDDK20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/dccn/DudinKD19,
  author       = {Alexander N. Dudin and
                  Che Soong Kim and
                  Sergey A. Dudin},
  editor       = {Vladimir M. Vishnevskiy and
                  Konstantin E. Samouylov and
                  Dmitry V. Kozyrev},
  title        = {Optimal Control by the Queue with Rate and Quality of Service Depending
                  on the Amount of Harvested Energy as a Model of the Node of Wireless
                  Sensor Network},
  booktitle    = {Distributed Computer and Communication Networks - 22nd International
                  Conference, {DCCN} 2019, Moscow, Russia, September 23-27, 2019, Revised
                  Selected Papers},
  series       = {Lecture Notes in Computer Science},
  volume       = {11965},
  pages        = {165--178},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-36614-8\_13},
  doi          = {10.1007/978-3-030-36614-8\_13},
  timestamp    = {Tue, 14 Jan 2020 14:39:05 +0100},
  biburl       = {https://dblp.org/rec/conf/dccn/DudinKD19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pe/KimDDK18,
  author       = {Jiseung Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Che Soong Kim},
  title        = {Analysis of a semi-open queueing network with Markovian arrival process},
  journal      = {Perform. Evaluation},
  volume       = {120},
  pages        = {1--19},
  year         = {2018},
  url          = {https://doi.org/10.1016/j.peva.2017.12.005},
  doi          = {10.1016/J.PEVA.2017.12.005},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pe/KimDDK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pe/KimDDS18,
  author       = {Che Soong Kim and
                  Sergei A. Dudin and
                  Alexander N. Dudin and
                  Konstantin E. Samouylov},
  title        = {Multi-threshold control by a single-server queuing model with a service
                  rate depending on the amount of harvested energy},
  journal      = {Perform. Evaluation},
  volume       = {127-128},
  pages        = {1--20},
  year         = {2018},
  url          = {https://doi.org/10.1016/j.peva.2018.09.001},
  doi          = {10.1016/J.PEVA.2018.09.001},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/pe/KimDDS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ico/TikhomirovKRTD18,
  author       = {Dmitry Tikhomirov and
                  Alexey Kuzmichev and
                  Sergey Rastimeshin and
                  Stanislav Trunov and
                  Stepan Dudin},
  title        = {Energy-Efficient Pasteurizer of Liquid Products Using {IR} and {UV}
                  Radiation},
  booktitle    = {{ICO}},
  pages        = {178--186},
  year         = {2018},
  url          = {https://doi.org/10.1007/978-3-030-00979-3\_18},
  doi          = {10.1007/978-3-030-00979-3\_18},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ico/TikhomirovKRTD18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/tcom/DudinK17,
  author       = {Sergei A. Dudin and
                  Che Soong Kim},
  title        = {Analysis of Multi-Server Queue With Spatial Generation and Location-Dependent
                  Service Rate of Customers as a Cell Operation Model},
  journal      = {{IEEE} Trans. Commun.},
  volume       = {65},
  number       = {10},
  pages        = {4325--4333},
  year         = {2017},
  url          = {https://doi.org/10.1109/TCOMM.2017.2717825},
  doi          = {10.1109/TCOMM.2017.2717825},
  timestamp    = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/tcom/DudinK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/acmpt/DudinDDK17,
  author       = {Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina and
                  Che Soong Kim},
  editor       = {Vladimir V. Rykov and
                  Nozer D. Singpurwalla and
                  Andrey M. Zubkov},
  title        = {Analysis of a Wireless Sensor Node with Varying Rates of Energy Harvesting
                  and Consumption},
  booktitle    = {Analytical and Computational Methods in Probability Theory - First
                  International Conference, {ACMPT} 2017, Moscow, Russia, October 23-27,
                  2017, Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10684},
  pages        = {172--182},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-71504-9\_16},
  doi          = {10.1007/978-3-319-71504-9\_16},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/acmpt/DudinDDK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ecms/DudinDDS17,
  author       = {Alexander N. Dudin and
                  Sergei A. Dudin and
                  Olga S. Dudina and
                  Konstantin E. Samouylov},
  editor       = {Zita Zoltay Paprika and
                  Peter Hor{\'{a}}k and
                  Kata V{\'{a}}radi and
                  P{\'{e}}ter Tam{\'{a}}s Zwierczyk and
                  {\'{A}}gnes Vidovics{-}Dancs and
                  J{\'{a}}nos P{\'{e}}ter R{\'{a}}dics},
  title        = {Analysis Of Unreliable Multi-Server Queueing System With Breakdowns
                  Spread And Quarantine},
  booktitle    = {European Conference on Modelling and Simulation, {ECMS} 2017, Budapest,
                  Hungary, May 23-26, 2017, Proceedings},
  pages        = {680--686},
  publisher    = {European Council for Modeling and Simulation},
  year         = {2017},
  url          = {https://doi.org/10.7148/2017-0680},
  doi          = {10.7148/2017-0680},
  timestamp    = {Tue, 09 Feb 2021 08:33:06 +0100},
  biburl       = {https://dblp.org/rec/conf/ecms/DudinDDS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icc/KimDDD17,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Performance evaluation of a wireless sensor node with energy harvesting
                  and varying conditions of operation},
  booktitle    = {{IEEE} International Conference on Communications, {ICC} 2017, Paris,
                  France, May 21-25, 2017},
  pages        = {1--6},
  publisher    = {{IEEE}},
  year         = {2017},
  url          = {https://doi.org/10.1109/ICC.2017.7996994},
  doi          = {10.1109/ICC.2017.7996994},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icc/KimDDD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/wwic/DudinDDS17,
  author       = {Sergey A. Dudin and
                  Alexander N. Dudin and
                  Olga S. Dudina and
                  Konstantin E. Samouylov},
  editor       = {Yevgeni Koucheryavy and
                  Lefteris Mamatas and
                  Ibrahim Matta and
                  Aleksandr Ometov and
                  Panagiotis Papadimitriou},
  title        = {Analysis of a Retrial Queue with Limited Processor Sharing Operating
                  in the Random Environment},
  booktitle    = {Wired/Wireless Internet Communications - 15th {IFIP} {WG} 6.2 International
                  Conference, {WWIC} 2017, St. Petersburg, Russia, June 21-23, 2017,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {10372},
  pages        = {38--49},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-61382-6\_4},
  doi          = {10.1007/978-3-319-61382-6\_4},
  timestamp    = {Sat, 05 Sep 2020 17:55:33 +0200},
  biburl       = {https://dblp.org/rec/conf/wwic/DudinDDS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/amcs/DudinLD16,
  author       = {Alexander N. Dudin and
                  Moon Ho Lee and
                  Sergey A. Dudin},
  title        = {Optimization of the service strategy in a queueing system with energy
                  harvesting and customers' impatience},
  journal      = {Int. J. Appl. Math. Comput. Sci.},
  volume       = {26},
  number       = {2},
  pages        = {367--378},
  year         = {2016},
  url          = {https://doi.org/10.1515/amcs-2016-0026},
  doi          = {10.1515/AMCS-2016-0026},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/amcs/DudinLD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/anor/DudinKDD16,
  author       = {Alexander N. Dudin and
                  Che Soong Kim and
                  Olga S. Dudina and
                  Sergey A. Dudin},
  title        = {Multi-server queueing system with a generalized phase-type service
                  time distribution as a model of call center with a call-back option},
  journal      = {Ann. Oper. Res.},
  volume       = {239},
  number       = {2},
  pages        = {401--428},
  year         = {2016},
  url          = {https://doi.org/10.1007/s10479-014-1626-2},
  doi          = {10.1007/S10479-014-1626-2},
  timestamp    = {Thu, 13 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/anor/DudinKDD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cn/DudinKDD16,
  author       = {Alexander N. Dudin and
                  Che Soong Kim and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Analysis and optimization of Guard Channel Policy with buffering in
                  cellular mobile networks},
  journal      = {Comput. Networks},
  volume       = {107},
  pages        = {258--269},
  year         = {2016},
  url          = {https://doi.org/10.1016/j.comnet.2016.04.003},
  doi          = {10.1016/J.COMNET.2016.04.003},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cn/DudinKDD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pe/KimDDD16,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Hysteresis control by the number of active servers in queueing system
                  {MMAP/PH/N} with priority service},
  journal      = {Perform. Evaluation},
  volume       = {101},
  pages        = {20--33},
  year         = {2016},
  url          = {https://doi.org/10.1016/j.peva.2016.04.002},
  doi          = {10.1016/J.PEVA.2016.04.002},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pe/KimDDD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/amc/DudinKDD15,
  author       = {Alexander N. Dudin and
                  Che Soong Kim and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Priority retrial queueing model operating in random environment with
                  varying number and reservation of servers},
  journal      = {Appl. Math. Comput.},
  volume       = {269},
  pages        = {674--690},
  year         = {2015},
  url          = {https://doi.org/10.1016/j.amc.2015.08.005},
  doi          = {10.1016/J.AMC.2015.08.005},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/amc/DudinKDD15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cn/KimDDD15,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  editor       = {Piotr Gaj and
                  Andrzej Kwiecien and
                  Piotr Stera},
  title        = {Multi-server Queueing System MAP/M/N\({}^{\mbox{(r)}}\)/{\(\infty\)}
                  Operating in Random Environment},
  booktitle    = {Computer Networks - 22nd International Conference, {CN} 2015, Brun{\'{o}}w,
                  Poland, June 16-19, 2015. Proceedings},
  series       = {Communications in Computer and Information Science},
  volume       = {522},
  pages        = {306--315},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-19419-6\_29},
  doi          = {10.1007/978-3-319-19419-6\_29},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cn/KimDDD15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/amcs/KimDDD14,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Analysis of Anmmap/Ph1, Ph2/N/{\(\infty\)} queueing system operating
                  in a random environment},
  journal      = {Int. J. Appl. Math. Comput. Sci.},
  volume       = {24},
  number       = {3},
  pages        = {485--501},
  year         = {2014},
  url          = {https://doi.org/10.2478/amcs-2014-0036},
  doi          = {10.2478/AMCS-2014-0036},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/amcs/KimDDD14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/eor/KimDDD14,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Olga S. Dudina and
                  Sergey A. Dudin},
  title        = {Tandem queueing system with infinite and finite intermediate buffers
                  and generalized phase-type service time distribution},
  journal      = {Eur. J. Oper. Res.},
  volume       = {235},
  number       = {1},
  pages        = {170--179},
  year         = {2014},
  url          = {https://doi.org/10.1016/j.ejor.2013.12.012},
  doi          = {10.1016/J.EJOR.2013.12.012},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/eor/KimDDD14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/candie/DudinaKD13,
  author       = {Olga S. Dudina and
                  Che Soong Kim and
                  Sergey A. Dudin},
  title        = {Retrial queuing system with Markovian arrival flow and phase-type
                  service time distribution},
  journal      = {Comput. Ind. Eng.},
  volume       = {66},
  number       = {2},
  pages        = {360--373},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.cie.2013.06.020},
  doi          = {10.1016/J.CIE.2013.06.020},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/candie/DudinaKD13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cor/DudinKD13,
  author       = {Sergey A. Dudin and
                  Che Soong Kim and
                  Olga S. Dudina},
  title        = {MMAP{\(\vert\)}M{\(\vert\)}N queueing system with impatient heterogeneous
                  customers as a model of a contact center},
  journal      = {Comput. Oper. Res.},
  volume       = {40},
  number       = {7},
  pages        = {1790--1803},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.cor.2013.01.023},
  doi          = {10.1016/J.COR.2013.01.023},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cor/DudinKD13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pe/KimDDD13,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Tandem queueing system with impatient customers as a model of call
                  center with Interactive Voice Response},
  journal      = {Perform. Evaluation},
  volume       = {70},
  number       = {6},
  pages        = {440--453},
  year         = {2013},
  url          = {https://doi.org/10.1016/j.peva.2013.02.001},
  doi          = {10.1016/J.PEVA.2013.02.001},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pe/KimDDD13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/poit/DudinD13,
  author       = {Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Help desk center operating model as a two-phase queueing system},
  journal      = {Probl. Inf. Transm.},
  volume       = {49},
  number       = {1},
  pages        = {58--72},
  year         = {2013},
  url          = {https://doi.org/10.1134/S0032946013010067},
  doi          = {10.1134/S0032946013010067},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/poit/DudinD13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cn/KimDDD13,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  editor       = {Andrzej Kwiecien and
                  Piotr Gaj and
                  Piotr Stera},
  title        = {Queueing System \emph{MAP}{\(\vert\)}\emph{PH}{\(\vert\)}\emph{N}{\(\vert\)}\emph{R}
                  with Session Arrivals Operating in Random Environment},
  booktitle    = {Computer Networks, 20th International Conference, {CN} 2013, Lw{\'{o}}wek
                  {\'{S}}l{\k{a}}ski, Poland, June 17-21, 2013. Proceedings},
  series       = {Communications in Computer and Information Science},
  volume       = {370},
  pages        = {406--415},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-38865-1\_41},
  doi          = {10.1007/978-3-642-38865-1\_41},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cn/KimDDD13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/candie/KimDDK12,
  author       = {Che Soong Kim and
                  Alexander N. Dudin and
                  Sergey A. Dudin and
                  Valentina I. Klimenok},
  title        = {A queueing system with batch arrival of customers in sessions},
  journal      = {Comput. Ind. Eng.},
  volume       = {62},
  number       = {4},
  pages        = {890--897},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.cie.2011.12.010},
  doi          = {10.1016/J.CIE.2011.12.010},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/candie/KimDDK12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cma/Al-BegainDKD12,
  author       = {Khalid Al{-}Begain and
                  Alexander N. Dudin and
                  Valentina I. Klimenok and
                  Sergey A. Dudin},
  title        = {Generalized survivability analysis of systems with propagated failures},
  journal      = {Comput. Math. Appl.},
  volume       = {64},
  number       = {12},
  pages        = {3777--3791},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.camwa.2012.02.053},
  doi          = {10.1016/J.CAMWA.2012.02.053},
  timestamp    = {Thu, 11 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cma/Al-BegainDKD12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijsysc/KimD12,
  author       = {Che Soong Kim and
                  Sergey A. Dudin},
  title        = {A multi-server queueing model with retrial connection arrivals as
                  a model for optimisation of the traffic control},
  journal      = {Int. J. Syst. Sci.},
  volume       = {43},
  number       = {8},
  pages        = {1555--1567},
  year         = {2012},
  url          = {https://doi.org/10.1080/00207721.2010.549577},
  doi          = {10.1080/00207721.2010.549577},
  timestamp    = {Wed, 22 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijsysc/KimD12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/asmta/KimDDD12,
  author       = {Che Soong Kim and
                  Olga S. Dudina and
                  Alexander N. Dudin and
                  Sergey A. Dudin},
  editor       = {Khalid Al{-}Begain and
                  Dieter Fiems and
                  Jean{-}Marc Vincent},
  title        = {Queueing System {MAP/M/N} as a Model of Call Center with Call-Back
                  Option},
  booktitle    = {Analytical and Stochastic Modeling Techniques and Applications - 19th
                  International Conference, {ASMTA} 2012, Grenoble, France, June 4-6,
                  2012. Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {7314},
  pages        = {1--15},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-3-642-30782-9\_1},
  doi          = {10.1007/978-3-642-30782-9\_1},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/asmta/KimDDD12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/bcfic/DudinDD12,
  author       = {Alexander N. Dudin and
                  Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Tandem queueing system MAP{\(\vert\)}M{\(\vert\)}N{\(\vert\)}K - {N}
                  {\(\rightarrow\)} {\(\vert\)}M{\(\vert\)}R{\(\vert\)}{\(\infty\)}
                  with impatient customers as a model of remote technical support},
  booktitle    = {2nd Baltic Congress on Future Internet Communications, {BCFIC} 2012,
                  Vilnius, Lithuania, April 25-27, 2012},
  pages        = {134--139},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/BCFIC.2012.6217993},
  doi          = {10.1109/BCFIC.2012.6217993},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/bcfic/DudinDD12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/candie/KimD11,
  author       = {Che Soong Kim and
                  Sergey A. Dudin},
  title        = {Priority tandem queueing model with admission control},
  journal      = {Comput. Ind. Eng.},
  volume       = {61},
  number       = {1},
  pages        = {131--140},
  year         = {2011},
  url          = {https://doi.org/10.1016/j.cie.2011.03.003},
  doi          = {10.1016/J.CIE.2011.03.003},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/candie/KimD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/poit/DudinD11,
  author       = {Sergey A. Dudin and
                  Olga S. Dudina},
  title        = {Call center operation model as a \emph{MAP/PH/N/R-N} system with impatient
                  customers},
  journal      = {Probl. Inf. Transm.},
  volume       = {47},
  number       = {4},
  pages        = {364--377},
  year         = {2011},
  url          = {https://doi.org/10.1134/S0032946011040053},
  doi          = {10.1134/S0032946011040053},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/poit/DudinD11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/csndsp/VinelDAX10,
  author       = {Alexey V. Vinel and
                  Alexander N. Dudin and
                  Sergey D. Andreev and
                  Feng Xia},
  editor       = {Zabih Ghassemlooy and
                  Wai Pang Ng},
  title        = {Performance modeling methodology of emergency dissemination algorithms
                  for vehicular ad-hoc networks},
  booktitle    = {Proceedings of the 7th International Symposium on Communication Systems
                  Networks and Digital Signal Processing, {CSNDSP} 2010, University
                  of Northumbria at Newcastle, UK, 21-23 July 2010},
  pages        = {397--400},
  publisher    = {{IEEE}},
  year         = {2010},
  url          = {https://doi.org/10.1109/CSNDSP16145.2010.5580385},
  doi          = {10.1109/CSNDSP16145.2010.5580385},
  timestamp    = {Sun, 08 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/csndsp/VinelDAX10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/accs/DudinB09,
  author       = {Sergey A. Dudin and
                  A. V. Babitskii},
  title        = {A two-phase queuing system with access control and correlated arrival
                  processes},
  journal      = {Autom. Control. Comput. Sci.},
  volume       = {43},
  number       = {6},
  pages        = {295--302},
  year         = {2009},
  url          = {https://doi.org/10.3103/S0146411609060029},
  doi          = {10.3103/S0146411609060029},
  timestamp    = {Mon, 11 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/accs/DudinB09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/accs/DudinK09,
  author       = {Sergey A. Dudin and
                  Valentina I. Klimenok},
  title        = {Queueing system with a phase process of query arrival in session},
  journal      = {Autom. Control. Comput. Sci.},
  volume       = {43},
  number       = {3},
  pages        = {113--122},
  year         = {2009},
  url          = {https://doi.org/10.3103/S0146411609030018},
  doi          = {10.3103/S0146411609030018},
  timestamp    = {Mon, 11 May 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/accs/DudinK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/pe/KimDK09,
  author       = {Che Soong Kim and
                  Sergey A. Dudin and
                  Valentina I. Klimenok},
  title        = {The {MAP/PH/1/N} queue with flows of customers as a model for traffic
                  control in telecommunication networks},
  journal      = {Perform. Evaluation},
  volume       = {66},
  number       = {9-10},
  pages        = {564--579},
  year         = {2009},
  url          = {https://doi.org/10.1016/j.peva.2009.04.002},
  doi          = {10.1016/J.PEVA.2009.04.002},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/pe/KimDK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/poit/Dudin09,
  author       = {Sergey A. Dudin},
  title        = {The \emph{MAP/M/N} retrial queueing system with time-phased batch
                  arrivals},
  journal      = {Probl. Inf. Transm.},
  volume       = {45},
  number       = {3},
  pages        = {270},
  year         = {2009},
  url          = {https://doi.org/10.1134/S0032946009030089},
  doi          = {10.1134/S0032946009030089},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/poit/Dudin09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ict/DudinB08,
  author       = {Sergei A. Dudin and
                  Alexander Babitsky},
  title        = {Retrial queueing model with time-phased batch arrivals},
  booktitle    = {2008 International Conference on Telecommunications, {ICT} 2008, St.
                  Petersburg, Russia, June 16-19, 2008},
  pages        = {1--5},
  publisher    = {{IEEE}},
  year         = {2008},
  url          = {https://doi.org/10.1109/ICTEL.2008.4652683},
  doi          = {10.1109/ICTEL.2008.4652683},
  timestamp    = {Fri, 03 Apr 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ict/DudinB08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/teletraffic/LeeDK07,
  author       = {Moon Ho Lee and
                  Sergey A. Dudin and
                  Valentina I. Klimenok},
  editor       = {Lorne Mason and
                  Tadeusz Drwiega and
                  James Yan},
  title        = {Queueing Model with Time-Phased Batch Arrivals},
  booktitle    = {Managing Traffic Performance in Converged Networks, 20th International
                  Teletraffic Congress, {ITC20} 2007, Ottawa, Canada, June 17-21, 2007,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {4516},
  pages        = {719--730},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-540-72990-7\_63},
  doi          = {10.1007/978-3-540-72990-7\_63},
  timestamp    = {Sat, 12 Nov 2022 12:58:31 +0100},
  biburl       = {https://dblp.org/rec/conf/teletraffic/LeeDK07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}