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"Six Sigma in IT Processes, IT Services and IT Products: A Fact or a Fad? ..."
Whee Yen Wong, Chan Wai Lee, Kim Yeow Tshai (2012)
- Whee Yen Wong
, Chan Wai Lee
, Kim Yeow Tshai
:
Six Sigma in IT Processes, IT Services and IT Products: A Fact or a Fad? Six Sigma beyond Manufacturing in IT Processes, IT Services and IT Products. CIT 2012: 524-531
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