"From First Impressions to Loyalty: Understanding User Effects of Customer ..."

Shirin Javadi, Nima Kordzadeh (2025)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2025-09-30

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Shirin Javadi, Nima Kordzadeh:
From First Impressions to Loyalty: Understanding User Effects of Customer Service Chatbots. AMCIS 2025

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