"Monitoring and analyzing customer feedback through social media platforms ..."

Sumit Bhatia et al. (2013)

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DOI: 10.1145/2492517.2500287

access: closed

type: Conference or Workshop Paper

metadata version: 2024-11-19

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Sumit Bhatia, Jingxuan Li, Wei Peng, Tong Sun:
Monitoring and analyzing customer feedback through social media platforms for identifying and remedying customer problems. ASONAM 2013: 1147-1154

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