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"The Industrial Practice of ITIL Implementation in Medium-Sized Enterprises."
Philipp Schmidtbauer, Kurt Sandkuhl, Dirk Stamer (2013)
- Philipp Schmidtbauer, Kurt Sandkuhl, Dirk Stamer:
The Industrial Practice of ITIL Implementation in Medium-Sized Enterprises. BIS (Workshops) 2013: 124-135
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