"Towards and Agile Service System for a Global Call Center."

Isaac K. Cheng et al. (2007)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-07-04

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Isaac K. Cheng, Vikas Krishna, Neil H. Boyette, Joel Bethea:
Towards and Agile Service System for a Global Call Center. BPSC 2007: 125-137

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