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"Support 2.0: An Optimized Product Support System Exploiting Master Data, ..."
Martin A. Oberhofer, Albert Maier (2009)
- Martin A. Oberhofer, Albert Maier:
Support 2.0: An Optimized Product Support System Exploiting Master Data, Data Warehousing and Web 2.0 Technologies. BTW 2009: 628-632
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