"Information use of service technicians in difficult cases."

Yutaka Yamauchi, Jack Whalen, Daniel G. Bobrow (2003)

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DOI: 10.1145/642611.642627

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Yutaka Yamauchi, Jack Whalen, Daniel G. Bobrow:
Information use of service technicians in difficult cases. CHI 2003: 81-88

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