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"Service Quality: Ensure Value by Complete End-User-Experience Performance ..."

Barbara J. Rotondo (2009)

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DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2019-07-17

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  - electronic edition @ cmg.org (archived)
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  dblp key:
  - conf/cmg/Rotondo09
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  persistent URL:
  - https://dblp.org/rec/conf/cmg/Rotondo09
Barbara J. Rotondo:
Service Quality: Ensure Value by Complete End-User-Experience Performance Analysis Across All Tiers. Int. CMG Conference 2009

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