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"Service dissatisfaction detection and service recovery design with a case ..."
Yi-Jie Chang, Po-Hsin Huang, Ming-Chuan Chiu (2014)
- Yi-Jie Chang, Po-Hsin Huang, Ming-Chuan Chiu:
Service dissatisfaction detection and service recovery design with a case study of kinect health management motion sport game. CSCWD 2014: 487-492
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