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"Using process definitions to drive user interactions with digital ..."
Lori A. Clarke et al. (2007)
- Lori A. Clarke, Alan Gaitenby, Ethan Katsh, Matthew Marzilli, Leon J. Osterweil, Daniel Rainey, Borislava I. Simidchieva, Norman K. Sondheimer, Leah Wing, Alexander E. Wise:
Using process definitions to drive user interactions with digital government systems. DG.O 2007: 310-311
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