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"Moments of Truth with Conversational Agents: An Exploratory Quest for the ..."
Esther Marlene Goernemann, Sarah Spiekermann (2020)
- Esther Marlene Goernemann, Sarah Spiekermann:
Moments of Truth with Conversational Agents: An Exploratory Quest for the Relevant Experiences of Alexa Users. ECIS 2020
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