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"Relational Governance Mediates the Effect of Formal Contracts on BPO ..."
Stefanie Leimeister et al. (2010)
- Stefanie Leimeister, Philip Yetton, Kim Wüllenweber, Helmut Krcmar:
Relational Governance Mediates the Effect of Formal Contracts on BPO Performance. ECIS 2010: 126
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