"Information requirements for Customer Relationship Management: A case ..."

Hooi Yee Ng, Beverley G. Hope (2004)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2016-12-05

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Hooi Yee Ng, Beverley G. Hope:
Information requirements for Customer Relationship Management: A case study in a New Zealand Bank. ECIS 2004: 1322-1335

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