"Seeing Service Certification "Eye to Eye" - The Role of Perceptual ..."

Nils Siegfried et al. (2018)

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DOI: —

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type: Conference or Workshop Paper

metadata version: 2018-12-13

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  dblp key:
  - conf/ecis/SiegfriedLBS18
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  - https://dblp.org/rec/conf/ecis/SiegfriedLBS18
Nils Siegfried, Julian Löbbers, Alexander Benlian, Ali Sunyaev:
Seeing Service Certification "Eye to Eye" - The Role of Perceptual Congruence Between Customers and Providers in IS Certification. ECIS 2018: 16

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