"An Empirical Study on the e-CRM Performance Influence Model for Service ..."

Te-Ming Chang, Lin-Li Liao, Wen-Feng Hsiao (2005)

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DOI: 10.1109/EEE.2005.33

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Te-Ming Chang, Lin-Li Liao, Wen-Feng Hsiao:
An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan. EEE 2005: 240-245

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