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"Entity-level Sentiment Analysis in Contact Center Telephone Conversations."
Xue-Yong Fu et al. (2022)
- Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shayna Gardiner, Pooja Hiranandani, Shashi Bhushan TN:

Entity-level Sentiment Analysis in Contact Center Telephone Conversations. EMNLP (Industry Track) 2022: 484-491

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