""A Bank Would Never Write That!" A Qualitative Study on E-Mail Trust ..."

Thomas Pfeiffer, Michaela Kauer, Julia Röth (2014)

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type: Conference or Workshop Paper

metadata version: 2023-07-04

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Thomas Pfeiffer, Michaela Kauer, Julia Röth:
"A Bank Would Never Write That!" A Qualitative Study on E-Mail Trust Decisions. GI-Jahrestagung 2014: 2093-2104

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