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"Measuring and Visualising Similarity of Customer Satisfaction Profiles for ..."
Frank Klawonn, Detlef D. Nauck, Katharina Tschumitschew (2009)
- Frank Klawonn, Detlef D. Nauck, Katharina Tschumitschew:
Measuring and Visualising Similarity of Customer Satisfaction Profiles for Different Customer Segments. HAIS 2009: 60-67
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