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"Understanding Key Attributes in Mobile Service: Kano Model Approach."

Seung Ik Baek, Seung-Kuk Paik, Weon Sang Yoo (2009)

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DOI: 10.1007/978-3-642-02559-4_39

access: closed

type: Conference or Workshop Paper

metadata version: 2022-03-19

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  dblp key:
  - conf/hci/BaekPY09
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Seung Ik Baek, Seung-Kuk Paik, Weon Sang Yoo:
Understanding Key Attributes in Mobile Service: Kano Model Approach. HCI (9) 2009: 355-364

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