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"Samsa: A Speech Analysis, Mining and Summary Application for Outbound ..."
James W. Cooper, Mahesh Viswanathan, Zunaid Kazi (2001)
- James W. Cooper, Mahesh Viswanathan, Zunaid Kazi:
Samsa: A Speech Analysis, Mining and Summary Application for Outbound Telephone Calls. HICSS 2001
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