"Towards Intelligent Chatbots for Customer Care - Practice-Based ..."

Carl Corea, Patrick Delfmann, Sabine Nagel (2020)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-04

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Carl Corea, Patrick Delfmann, Sabine Nagel:
Towards Intelligent Chatbots for Customer Care - Practice-Based Requirements for a Research Agenda. HICSS 2020: 1-10

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