"Social Customer Relationship Management: An Architectural Exploration of ..."

Marcel Rosenberger (2015)

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DOI: 10.1007/978-3-319-25013-7_30

access: open

type: Conference or Workshop Paper

metadata version: 2019-10-31

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Marcel Rosenberger:
Social Customer Relationship Management: An Architectural Exploration of the Components. I3E 2015: 372-385

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