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"The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and ..."
Ingvild Tisland et al. (2022)
- Ingvild Tisland, Marthe Løvsland Sodefjed, Polyxeni Vassilakopoulou, Ilias O. Pappas:
The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and Use of Chatbots in e-government. I3E 2022: 279-291
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