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"Service Management Model Based on Lean Service and Systematic Layout ..."
Alex Onaga-Nishimura et al. (2022)
- Alex Onaga-Nishimura
, Nicolas De La Rosa-Reyna
, Martin Fidel Collao Diaz
, Marcos Fernando Ruiz-Ruiz
:
Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru. ICIBE 2022: 242-249
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