"Behavioral Indicators of Customer Satisfaction with Vendor-Provided ..."

Robert L. Heckman, William R. King (1994)

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type: Conference or Workshop Paper

metadata version: 2021-03-24

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Robert L. Heckman, William R. King:
Behavioral Indicators of Customer Satisfaction with Vendor-Provided Information Services. ICIS 1994: 429-444

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