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"Behavioral Analysis of Service Delivery Models."
Gargi Banerjee Dasgupta, Renuka Sindhgatta, Shivali Agarwal (2013)
- Gargi Banerjee Dasgupta, Renuka Sindhgatta
, Shivali Agarwal:
Behavioral Analysis of Service Delivery Models. ICSOC 2013: 652-666
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