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"Optimal Strategy for Proactive Service Delivery Management Using Inter-KPI ..."

Gargi Banerjee Dasgupta et al. (2013)

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DOI: 10.1007/978-3-642-45005-1_10

access: open

type: Conference or Workshop Paper

metadata version: 2019-02-13

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  dblp key:
  - conf/icsoc/DasguptaSNN13
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  - https://dblp.org/rec/conf/icsoc/DasguptaSNN13
Gargi Banerjee Dasgupta, Yedendra Babu Shrinivasan, Tapan Kumar Nayak, Jayan Nallacherry:
Optimal Strategy for Proactive Service Delivery Management Using Inter-KPI Influence Relationships. ICSOC 2013: 131-145

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