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"Capturing Citizens Experienced Value from Municipal Services: Developing ..."
Annika Hasselblad et al. (2022)
- Annika Hasselblad, Ingela Bäckström, Pernilla Ingelsson, Leif Olsson:
Capturing Citizens Experienced Value from Municipal Services: Developing an Evaluation Model in a Swedish Municipal Project. IEEM 2022: 1266-1270
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