"Customer's perceptions of human features in frontline robots, consequences ..."

Daniel Belanche, Luis Vicente Casaló, Carlos Flavián (2019)

> Home

Details and statistics

DOI: 10.1145/3335595.3335601

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-11

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/interaccion/BelancheCF19
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/interaccion/BelancheCF19
Daniel Belanche, Luis Vicente Casaló, Carlos Flavián:
Customer's perceptions of human features in frontline robots, consequences for service value and loyalty: Frontline Robots in Services. Interacción 2019: 53:1-53:2

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.