"Customer Experience Modeling: Designing Interactions for Service Systems."

Jorge Grenha Teixeira et al. (2011)

Details and statistics

DOI: 10.1007/978-3-642-23768-3_11

access: open

type: Conference or Workshop Paper

metadata version: 2019-06-02

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.